4 Tips For Shopping Online With Peace Of Mind

Discover 4 questions to ask yourself before you fall for a new pair of shoes or for a trip.

Who ?

  • Make sure that the site you are buying from is serious. To do this, consult the “who are we?” “Or” “legal notices” that any merchant site must have under French law.
  • Are you using a new site for the first time? Find out about its “ e-reputation ” by typing “the name of the brand + review” or “the name of the brand + scam” in your search engine.
  • Finally, prefer French or European sites: your purchases made outside the EU will not be protected by European law and, in the event of fraud, you will have more difficulty in obtaining compensation.

Or ?

  • Avoid making purchases from a computer or smartphone connected to public wifi access, including in a hotel or café: these accesses are often less secure and more likely to be hacked.
  • At the time of payment, the site address must be preceded by a small padlock and the letters “http s ” (the “s” indicating that the connection is secure). Also check that the site address in the navigation bar is spelled correctly to thwart any “ pharming ” attempt .


  • Don’t just rely on the image: read the product description carefully to check the size, materials, composition, accessories provided … You can also consult the opinions of other customers but, beware, some messages praising the Product qualities may have been written by the e-merchants themselves.

How? ‘Or’ What ?

  • Communicate only the information necessary for delivery and purchase (i.e. your address, card number, expiration date and 3-digit cryptogram) and never transmit your confidential code to 4 digits. In the event of fraudulent expenditure, your insurance may not take charge of purchases confirmed by entering this code.
  • To avoid being the collateral victim of the possible hacking of an e-commerce site that you regularly visit, refuse the registration of your bank details and your login details.